Production speed and printing turnaround time start AFTER your artwork/files have been uploaded, reviewed and accepted by our Prepress department, you have approved the press-ready proof (whether an electronic files or hard copy) and a full payment including shipping and handling fees has been made. During the order placement process on our website you have ability to select production speed which indicates number of business days required for printing your order and making it ready for turnover to the shipping company for shipment. Your approval of proof must be received before 10 AM Eastern Standard Time (CST).

We make all efforts to print and ship your orders in a timely manner. In no case shall Gatorpackaging.com be liable for any consequential or damages resulting from any delay in shipment or delivery. You agree not to hold Gatorpackaging.com liable for delays in shipments caused by bad weather, shipping company delays, customs issues or any other circumstances beyond our direct control. In case of delay due to technical problems due to equipment failure during the printing process, expedited charges will be refunded. Orders cannot be cancelled due to delay in the printing process.

You agree to pay all customs duties and fees on good that are shipped to their respective locations. It is the responsibility of the customers to make arrangements to clear customs for shipments delivered outside the United States.

Gatorpackaging.com offers Free 5 Business Days Ground Shipping to any ONE LOCATION PER ORDER within USA with no quantity or weight limit. Shipping to additional destinations will be charged extra. We do not guarantee shipping and delivery transit times and are not responsible for delay, loss, damage or theft to the printing products during shipping and delivery. Gatorpackaging.com will not liable for damages which occur in shipping. Lost or damaged shipment claims can be filed after 20 days from the package shipment date.

If you provide us incorrect shipment delivery address or otherwise make error in submission of the complete delivery address, we will charge additional shipping and handling charges for re-shipment.